• It became abundantly clear as 2020 came to an end that the CRATE team needed significant help in keeping up with the immense lead flow. Our founder, Scott Monday, had screened nearly every new client since 2012, and the demand for CRATE remodels had become unmanageable.

    We were so very lucky to connect with Paula Jones, who joined our team in very early 2021 as our first Customer Experience Manager!

    Paula Jones is an integral part of the CRATE team, making sure potential, current and past CRATE customers receive the best customer service in the industry.

    When not conducting phone consultations with prospective clients, Paula enjoys spending time with family (especially her new grandson!), cooking, wine tasting, entertaining, traveling to new places, and enjoying live music.

    Let’s give Paula the warmest of welcomes!

    Is Your Kitchen or Bathroom Next? Contact Us Today!

    Perhaps you’d like to chat with Paula and meet the rest of the team. After all, we help customers turn their grand ideas into real-life, perfectly-designed, cost-effective, quickly-constructed renovations a few hundred times a year!

    Just click here to schedule your phone consultation using our online scheduling system. Or feel free to call us direct during business hours at 888-995-7996!


    %d bloggers like this: