Job Description: kitchen & bath CRATE Sales & Customer Relationship Professional

About the Job

Kitchen & bath CRATE is looking for a new full-time team member to lead our customers through the estimating, proposal, and design specification process. If you have a passion for helping customers achieve their project vision, are accurate and detailed in assessing project costs, and enjoy relationship-based sales, this is the career for you. Kitchen & bath CRATE is experiencing exciting growth, so the opportunity to quickly advance your career is ever-present.

About Our Company

Since 2012, our team has built more than 1,150 kitchens and bathrooms for clients all around the Central Valley and Tri-Valley areas of Northern California. We have a great group of past customers and fans and we’re looking to strengthen these relationships and begin new ones. That’s where you’ll help. For more information on our kitchenCRATE and bathCRATE products, please visit www.kbcrate.com.

About Our Culture

We work hard, produce remarkable projects, and have fun all the while. You’ll enjoy the people you work with and the projects upon which you’ll work. You’ll also have the chance to join us as we attempt to change the tired, archaic home improvement industry. You’ll be challenged to improve daily, and mediocre results won’t cut it. We owe it to our team members and customers to only bring the best and brightest on board, so that’s the kind of individual we seek.

Job Description:

• Primary Metric for this Job Description: Gross Revenue for the Elk Grove Division
• Ensuring the gross revenue and job profitability of the Elk Grove Division is aligned with the annual company goals.
• Collaborating with the Sales Manager and VP of Operations to establish and carry out quarterly and annual goals. 
• Conduct in-home consultations with potential customers 3-5 times a week, listening and understanding their project needs, measuring and photographing the project, and generating detailed job walk notes.
• Conduct in-home proposal meetings with customers 3-5 times a week, presenting detailed project proposals and professionally addressing all objections preventing them from moving forward with their project.
• Conduct interior and cabinet design meetings with customers 1-2 times a week, partnering with the CRATE designers to translate the customer’s ideal project into a detailed specification.
• Meet with the sales team weekly to grow, learn, and strategize together in a supportive, challenging environment.
• Hand-off projects to the CRATE Project Management team, setting them up for great success during construction.
• Interact with the local community, helping spread the CRATE brand throughout the region, develop critical relationships and become a valued part of the Sacramento region.
• Work with CRATE suppliers to specify and secure necessary project materials and fixtures.
• Please note: While our company is closed on the weekends, this position will require work outside of “typical business hours” on a fairly regular basis. Please do not apply if you are unable to meet this requirement.

Required Qualifications:

• Reside in the greater-Sacramento area, preferably in Elk Grove. Relocation assistance is provided as needed.
• Know how to sell. And not the unnatural, “used-car salesman” method of selling, but the selling where you get to know your customer’s needs and do EVERYTHING in your power to meet their needs.
• Understand residential construction materials and methods.
• Be willing to spend weekdays at our corporate office in Salida during the initial training period.
• Be a driven self-starter. Since about 70% of your time will be spent on sales, your success depends solely on you and your motivation.
• Love to make people smile. You’ll be dealing directly with clients and fellow team members on an hourly basis. You’ll be an ambassador of our brands, and therefore must represent CRATE well!
• It would be best if you are organized. Highly organized. If people around you always tell you how organized you are, you are just the person we need.
• Have impeccable time-management skills.
• Possess strong working knowledge of Microsoft Excel or Google Sheets.
• Be able to take direction, constructive criticism, and work as part of a team.
• Possess excellent written communication skills.

Greatly Desired Qualifications:

• At least five years of experience in service (not retail) sales, ideally in the home improvement industry.
• General knowledge of the building industry from a contractor, designer, or engineering perspective.
• Knowledge of Salesforce or similar CRM software or the ability to learn.
• Ability to learn new computer software.

Compensation:

Base salary plus commission contingent upon experience. Total salary plus commission opportunities should easily exceed $100,000+ per year as you grow your network, geographic region, and sales skills.

Benefits:

• Two weeks paid vacation after one full year
• Eight paid holidays per year
• 401(k) with 4% company match (upon reaching eligibility)
• Laptop, cell phone allowance, and all other equipment needed to perform job duties
• Note: At this time, medical/dental/vision benefits are not offered.

How to Apply (Please follow the process below with high precision):

Before you apply, please look at the company websites to become familiar with our products.

• Email the following items to jobs@kbcrate.com
  • A one-page cover letter (In your cover letter, tell us precisely why you’re the best candidae for this job.
  • Your resume
  • Put “JOB APPLICANT – ELK GROVE SALES” in the subject line of your email or your application will not be considered.
  • Send all documents as a PDF.
• Through our Indeed recruiting platform. Click here to view the listing on Indeed.

Here’s what some of our current Team Members have to say:

“I’m really happy I joined the CRATE team. I truly feel challenged on a daily basis, and love changing peoples lives by improving the rooms of the home they use the most. My job is incredibly satisying, and I’m excited for what the future holds! – Jeffrey, Sales

“The sky’s the limit. There is no end in sight with this company. Everything we do is for the future and how could you not be excited about that?” – Trevor, Painter

“I like working with the crew. We have a great group of guys and the company is fun to work for.” – Baxter, Technician-in-Training