Our Process Keeps You in the Loop 24/7

With over 170 5-star reviews on Google alone, customers trust us to be on time, and to deliver the highest quality, every time.

Let's Connect Read FAQs

1

CONNECT

We connect with you to identify your remodel needs.

Phone Consultation

We start with a brief phone conversation to ensure your needs and our services align. If so, we schedule you right then and there for the first in-person meeting!

In-Home Visit

During this meeting a CRATE expert meets in your home to understand your exact project scope, discuss strategies for accomplishing your goals, and gathers the data they need to produce a precise proposal.

Formal Proposal

A week or so later we return with an extensive, down-to-the-dollar estimate. You deserve to know where every penny will be spent, and something “on the back of a napkin” simply will not work!

2

COLLABORATE

We collaborate to design your ideal space.

Cabinet Design Meeting

Should your project scope entail new cabinets, your sales professional, interior designer and cabinet designer will meet in your home to develop detailed drawings for your exact project.

Interior Design Meeting

We partner with an assortment of showrooms local to you, giving you access to literally thousands of materials and fixtures. Our clients typically identify this meeting as one of their favorite parts of the CRATE delivery process!

Project Launch Meeting

A week or so before construction begins, your dedicated project manager meets in your home to review your day-by-day project schedule as well as your specific logistical needs. That way, on day one, we’re not peppering you with questions!

3

CREATE

We construct your space on time and on budget.

The CRATE delivered!

The day before demolition begins the CRATE arrives full of all the equipment and many of the materials needed to carry out your project.

Construction

Our team of 30+ team members execute with great efficiency and care. We rarely use subs, so we have full control over your project timeline and quality control.

On Time, Every Time

We guarantee your project will finish on time, or we credit you $250/day for each day we’re late. That’s right, we don’t just give you a guess on when we’ll finish, we guarantee it!

4

CARE

We care for each space we create together and guarantee it with an industry-leading two year warranty.

Two-Year Warranty

Your CRATE project comes with an industry-leading two-year warranty in addition to the warranties provided by each manufacturer.

CRATE Raving Fans Club

Once you’re 100% satisfied with your project, we’d love to invite you into the CRATE Raving Fans Club. This group enjoys regular free parties and events, upgraded project anniversary gifts and an assortment of additional benefits, all at no cost to you!

Your Contractor for Life

We don’t want to just serve you once and ride off into the sunset. We want to serve you, your family, your friends and your neighbors for decades to come. We’re here for you. Always!

Frequently Asked Kitchen and Bathroom Remodeling Questions

The Plan

What is kitchen & bath CRATE?

Kitchen & bath CRATE is quick, affordable, high-quality remodel system created by Scott Monday in 2012. After years of building commercial and custom residential projects, Scott realized clients on a strict timeline & budget needed an alternative. He went to work building a system that delivers top quality projects in a short amount of time at a great price. Thus, kitchenCRATE & bathCRATE were born (now simply called “kitchen & bath CRATE”).

How does CRATE accommodate my pets during construction?

We understand your pets are part of your family. During the launch meeting we’ll ask you a series of questions related to your pets and how we can ensure their comfort and safety during construction.

Do you carry general liability, workers comp, and auto insurance?

We carry $2,000,000 of coverage for general liability and $1,000,000 for workers comp and auto insurance. We’d be more than happy to provide proof of insurance at a moments notice!

The Project

Is the CRATE work guaranteed?

Of course! We offer a 2-year warranty on workmanship and materials. California state law only requires one year, but that just seems too short to us.

How long will my project take?

CRATE projects are completed in 7-18 days depending on the project scope. More importantly, you’ll receive a complete day-by-day project schedule at your pre-construction (launch) meeting, which takes place 1-2 weeks before construction begins. If we fail to substantially complete your project in accordance with the schedule, we credit you $250 per day for each day you’re without your kitchen or bathroom. That’s right: if we’re late, we pay you!

What if I want to add things to my CRATE project?

Kitchen & bath CRATE offers an assortment of common add-ons to further customize your renovation. However, significant changes to the standard CRATE concept (like significant structural modification) turns the project into a custom remodel and no longer make the project a CRATE candidate. Not sure if your project is a CRATE candidate? Click here to schedule a phone consultation with a member of the CRATE team!

The Payment

How does the CRATE pricing work?

Each CRATE project is priced individually after your free in-home consultation. That way you can see the cost behind each facet of your project and make the best possible decision on how to move forward.

But prior to that, in order to help you start the pricing journey for your project, we’ve broken kitchenCRATE into four product types (Refinish, Classic, Custom and Tops & Splash) and bathCRATE into 2 project types (Hall & Master). These products offer a general idea of how much your renovation may cost. Take a look at this page for a summary of kitchenCRATE products or here for the bathCRATE products.

If you’d like to dive a bit deeper into your kitchenCRATE project estimate, click here to try our online calculator. By answering a few simple questions you’ll get an even more precise approximation of your remodel cost.

Do you require a deposit?

We do not require a deposit, however, on the first day of construction, we require a 30% progress payment to partially cover the items procured thus far. Your kitchen & bath CRATE sales professional will gladly discuss all of this with you well before the contract is signed!

What payment methods can I use for my CRATE? Do you offer financing?

Check is always preferred, but we have a few available if you would like to explore other financing options.

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