The CRATE team surprised Modesto kitchen remodel past-customer Heather with a party to thank her for leaving CRATE’s 100th 5-star Google review. Take a look as we shower her with gifts presented by team members who worked on her project. And stick around for the end as Heather chats about her CRATE experience!
Just click here to schedule your phone consultation using our online scheduling system. Or feel free to call us direct during business hours at 888-995-7996!
Scott Monday is the founder and CEO of kitchenCRATE and bathCRATE. Follow him on Facebook or Linked-In.
Want to see more project profiles just like this? Want the latest kitchenCRATE projects, news and discounts delivered directly to your inbox? Simply subscribe below!
Start Transcript
“Hey everybody, Scott Monday with Kitchen and Bath Crate, and today we’re having a little party. We’re actually celebrating our 100th five-star Google review. We’re going to be surprising past customer Heather with a few different gifts, and a bunch of other things I think you’ll really enjoy. So join us as we celebrate our 100th five-star Google review.
No one’s home, the irony of surprises.
Heather Grossman, congratulations on being the 100th five-star Google review for Kitchen and Bath Crate. Thank you for letting us do your kitchen. It’s a big… it’s a big…
It is.
All right, so we have a little party we’re going to throw. Is that okay?
Absolutely.
So…
Me.
All right, so here we are, Heather, in your beautiful new kitchen. And the reason we’re here today, as I mentioned, is that you are our 100th five-star Google review. That’s fantastic. Thank you so much for leaving that review.
Thank you.
You don’t know this yet, but what we’ve done is today we’re going to be presenting you with an assortment of gifts. Do you like gifts, Heather?
I think so, yeah.
Yeah. Who doesn’t?
So, anyway, what we’re going to do is go through an assortment of gifts for you today, and they’re all going to be in the quantities of 100 because you’re our 100th five-star review. You see that parallel there? Yeah, pretty tricky. The first person that’s going to come in and give you a gift is Paula Jones. So, Paula, come on in.
Hi, Heather.
Your kitchen is beautiful.
Thank you.
Thank you so much for leaving us an amazing five-star review.
Thank you for being part of the process.
Of course. I can’t wait to see what it is.
100 sheets of tissue paper.
It’s a book!
“The 100 Recipes to Live 100.” Look at that. That’s gorgeous. Hit it, guys!
We have that book for you, but we’ve got a few things for you today. The next person you’re going to be getting a gift from was your sales rep, Daniel. Did you enjoy working with Tammy?
I truly enjoyed Daniel. He was fabulous.
Awesome. Okay, Daniel, come on in.
Thank you so much, Heather.
Thank you. We love the end result of this kitchen.
Thank you for your vision.
Oh, 100 scratchers. Wow! Lottery! You can support the schools and win some money. Thank you.
All right, gentlemen.
Okay, so there were 100 scratchers for you. Now, the next person that wants to present to you is Carrie Rager. You probably remember speaking with Carrie. She coordinates our different meetings and orders all the materials and things like that. So, Carrie, come on in here and present Heather with a gift.
Thank you so much for the review, and your kitchen is beautiful. Thank you for everything.
So you probably tell them, “Yes.”
I could tell. This is pure happiness. So this right here is 100 See’s Candy truffles for you to enjoy.
So I can’t think of a better night than scratching lottery tickets and eating chocolate truffles, right? Maybe a glass of wine.
There you go. Hit it, gentlemen.
So, Heather, thank you for letting us kind of do this whole gift presentation to you. But the next person coming in is someone you probably worked with the most throughout your project, the man, the myth, the legend, Aaron Mitchell, your project manager. So, Aaron, come on into the frame here and…
Hey, Heather.
Just wanted to say thank you so much for letting us do your kitchen. It turned out amazing. You were amazing to work with. And thank you so much.
It was fabulous to work with you. Awesome.
So this is 100 orange roses for you to enjoy.
Absolutely. Gentlemen, take us away.
All right. So, Heather, we have one last gift for you. You’ve been a great sport today. You put up with life-sized cutouts of me. You’ve enjoyed some beautiful mariachi music, and you’ve received a couple gifts from us. But the last gift we have is we wanted to give you a thousand dollars cash as our way of just thanking you for being our 100th five-star Google review. So, here it is.
Yes.
So, Heather, thank you for being such a good sport today and for letting us have some fun with this today. And for sharing with the folks out there about your experience. And if you have any questions about a remodel of your own or perhaps a project you’re considering for the upcoming year, kbcrate.com or 888-995-7996. Again, Heather, it’s been a real pleasure.”
