Participating in our CRATE project was more fun than we expected, and that surprised us! We had fun with the contracted workers, for example, the guys from Tribute Stone and Tile made their four days with us a blast due to their great attitude, music choices and beautiful skills. The CRATE workers all had great attitudes about their work, they truly showed how much they love their jobs through a smile, kind word, and pep in their step. We also enjoyed preparing a BBQ lunch for the guys from CRATE as a way to show our gratitude for their work.

The best part of the CRATE process, besides the people, is the timeline. The job supervisor provided us with a clearly laid out timeline of the work to be done and it was followed precisely. Start to finish the job lasted three weeks in our home, while the process began several weeks earlier though planning and design meetings, the actual work was completed remarkably well in a short period of time. A close runner up to the timeline is the design meeting, we had some fear regarding design, which was quickly thwarted by the perfectly match team of Willie and Casey.

The CRATE team is very particular about following the company processes, we were pleased to see how each member of the CRATE team demonstrated what was expected of them with integrity and thoughtfulness, keeping the customer at the center of their work. What a joy it was to employ a company who modeled kindness and efficiency top down from the owner, job supervisor, designers, to all the workers and contractors, as homeowners we will sing their praises.

I loved my experience working with kitchen & bath CRATE. At first I hired them to update my master bathroom. Just like they promised, my bathroom was completed on time. Everyone on their team was so nice and considerate that I felt comfortable having them work in my home while I was at work. Soon after the master bathroom was completed, I called them again to help update two bathrooms and my laundry room. Everything turned out beautifully.